Your role
- Process Evaluation, Design & Build – Foundation Phase: You conduct a structured analysis of existing deal processes within the sales organisation and identify gaps, risks, and inefficiencies in the current state. Based on this, you define the target process model and required documentation, create a Deal Desk playbook, and design and roll out the deal approval framework for non-standard deals.
- Deal Desk Governance: You ensure that deal policies are applied consistently and aligned with pricing and margin strategy. You own the approval framework for non-standard deals including discount approvals, contract deviations, and special terms, build deal desk playbooks and approval workflows from scratch, and establish clear SLAs for deal review response times.
- Commercial Contract Management: You own the governance of commercial documentation including template management, clause review, and approvals tracking, and evaluate, select, and implement a suitable contract management tool in close coordination with Legal, Finance, and Accounting.
- Pricing & Margin Discipline: You provide guidance on pricing structures, discounting rationale, and margin implications for individual deals, identify deal patterns and recommend policy improvements.
- Quote-to-Cash Enablement: You support alignment between Sales, Accounting, and Finance on quoting, billing outcomes, and revenue assurance, and assess and approve commercial exceptions such as special pricing, tiered commissions, and volume discounts.
- People Leadership & Process Improvement: You lead and develop 1 team member, ensure consistent quality and turnaround times across all deal reviews, and improve workflows through automation, standardised templates, and suitable tooling.
